Terms & Policy

Privacy Policy

This Privacy Policy explains how ClinEdu collects, uses and protects your information when you use our website and services.

Information we collect

Account details you provide when registering (name, email, password).
Course enrolment, progress and completion records.
Payment and transaction information processed through our payment providers.
Usage data such as pages visited, device and browser information.

How we use your information

To provide and manage your account and course access.
To process payments and issue certificates.
To improve our courses, content and platform.
To communicate service updates, offers and support responses.

Data protection

We apply appropriate technical and organisational measures to keep your data secure. We do not sell your personal information to third parties.

Your rights

You may request access, correction or deletion of your personal data by contacting our support team.

Contact

If you have questions about this policy, please contact us through the support page.

Cookie Policy

This Cookie Policy explains how ClinEdu uses cookies and similar technologies when you visit our website.

What are cookies?

Cookies are small text files stored on your device that help websites function and remember your preferences.

Cookies we use

Essential cookies — required for sign-in, security and core functionality.
Preference cookies — remember settings such as language and display options.
Analytics cookies — help us understand how visitors use the site so we can improve it.

Managing cookies

You can control or delete cookies through your browser settings. Disabling essential cookies may prevent parts of the platform (such as sign-in) from working correctly.

Terms & Conditions

By accessing or using ClinEdu, you agree to these Terms & Conditions.

Accounts

You must provide accurate information when creating an account.
You are responsible for keeping your login credentials confidential.
Accounts are personal and may not be shared.

Courses and content

Enrolment grants you a non-transferable licence to access the course content for personal learning.
Content may not be copied, redistributed or resold without written permission.
Access periods depend on the course's learner accessibility setting.

Payments

Paid courses and bundles are priced as shown at checkout. Applicable taxes may be added.

Acceptable use

You agree not to misuse the platform, attempt unauthorised access, or interfere with other users' learning.

Changes

We may update these terms from time to time. Continued use of the platform after changes take effect constitutes acceptance.

Refund Policy

We want you to be satisfied with your purchase on ClinEdu. This policy explains when refunds are available.

Eligibility

Refund requests must be made within 14 days of purchase.
Courses that have been substantially completed or where a certificate has been issued are not eligible.
Free courses and promotional content are not eligible for refunds.

How to request a refund

Contact our support team with your account email and order details. Approved refunds are returned to the original payment method within 7–14 business days.

Bundles

Refund requests for bundles are considered for the bundle as a whole; individual courses inside a bundle cannot be refunded separately.